Not in love with your purchase? No problem. We are committed to bringing you quality products, so if an item didn’t live up to your expectations, we are here to help.
We aim to keep things simple. If you’re not satisfied with your purchase within 30-days of shipping, you have two options:
Love it, but something seems to be wrong? We’re happy to send you a replacement as long as that item is still in stock.
Receive a refund back to your original payment method. We will provide our shipping address so you can mail back the item.
To Make a Return or Exchange:
Simply email Hello@HydawayBottle.com with your name, order number and the item that you would like to return or exchange. We will email you back within 1-2 business days with instructions.
Welcome to the next generation in portable hydration. HYDAWAY® is the bottle you'll always reach for because it's always within reach!