Last updated September 2017
COLLECTION OF INFORMATION
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address, and any other information you choose to provide.
When you purchase or return a product, we collect information about the transactions, such as product details and the date of the purchase/return.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
We also collect information when you call us on the phone, sign up to receive our emails, participate in a sweepstakes, contest, promotion or survey, communicate with us via third party social media sites, email us, or otherwise communicate with us.
USE OF INFORMATION
We do not sell or rent information about our customers, but we will use the information we collect to help improve our customers’ experience on our site. We may use information about you for various purposes, including to:
We may share information about you as follows:
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org.
Payment Card Industry Data Security Standards (PCI DSS)
Our website store operates on WooCommerce and Stripe, which provide the platform that allows us to sell our products to you. Anyone involved with the processing, transmission, or storage of card data must comply with the PCI DSS. Stripe has been audited by an independent PCI Qualified Security Advisor and is certified as a PCI Level 1 Service Prodvider, which is the most stringent level of certification available in the payments industry. Your encrypted purchase transaction date is stored only as long as is necessary to complete your purchase transaction. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. Under the law, a business must either provide this information or permit California residents to opt in to, or opt out of, this type of sharing. Hydaway permits California residents to opt out of having their information shared with third parties for direct marketing purposes. To opt out, please email us at email@example.com
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. We do not intentionally collect personal information from children under the age of thirteen.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at firstname.lastname@example.org.
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